Risk Management Program
The standards outlined include expectations for a comprehensive risk management program for health care institutions.
The following standards outline the expectations of health care businesses participating in the CHI program. Although the risk management program will vary with each CHI insured, Standard 1 provides the fundamentals of any risk management program.
Individual Documents
Standard 1
Designing an Effective RM Program
- Designing an Effective Risk Management Program
- Risk Management Program Structure - Components
- Risk Management Plan for Single Entity
- Outline of Risk Management Plan for Corporation or Multiple Entities
- Risk Manager Job Descriptions
- Risk Manager Position - Risk Assessment
- Recommended Risk Management Policies & Procedures
- Risk Management Staffing Prioritization - Delegation Grid
Surveillance Programs
- Implementing Surveillance Programs - Components
- Sample-Administrative Policy Procedure for Incident Reporting
- Sample Incident Report Form
- Event Management Checklist
Planning Internal Risk Management Education
Effective Communication
- Communication - Components
- Responding to Visitor Incidents
- Responding to a Written Complaint (Patient-Family)
- Responding to Media in Crisis Situation
- Optima Position on Disclosure of Unanticipated Outcome
Managing the Risk Management Program
Risk Management Program and Finance
Standard 2
Standard 3
Standard 4
Standard 5
Additional Resources
Risk Management Related Organizations & Resources
- American Society for Healthcare Risk Management
- ASHRM Health Care Risk Management Fundamentals
- Healthcare Risk Management: The Path Forward
- ASHRM – Enterprise Risk Management
- ECRI
- California Society for Healthcare Risk Management
- Southern California Association for Healthcare Risk Management
- California Hospital Association
- Oregon Society for Healthcare Risk Management
