Emergency Department
The Emergency Department (ED) has many unique risks. Patients have access to the ED 24/7 and come with a wide array of ailments with varying severity.
While sharing many of the same risks as other departments, the Emergency Department (ED) has many unique risks. Patients have access to the ED 24/7 and come with a wide array of ailments with varying severity. The ED patient population is from all walks of life and includes those who are underserved, victims of violence, or in need of mental health services. The resources on this page are offered to help you begin to address various aspects of reducing ED risks. When utilizing the resources, we encourage you to adapt the information as appropriate for use in your organization.
Resources
Webinar Recordings
- Lessons Learned from a Harmful Medication Error: Organization's Role in Improving Safety - October 2022
- De-escalation Strategies for Angry, Agitated or Aggressive Patients & Visitors - July 2022
Additional Resources
- CHA Emergency Department Toolkit – Behavioral Health Resources for the ED
- Improving the Emergency Department Discharge Process – AHRQ
- Improving Patient Flow and Reducing ED Crowding: A Guide for Hospitals – AHRQ
- Re-Engineered Discharge (RED) Toolkit – AHRQ
- AONL-ENA_workplace_toolkit.pdf
- CMS Guidelines – EMTALA
- EMTALA , AAEM - American Academy of Emergency Medicine
- American College of Emergency Physicians - Access this site for information on psychiatric emergencies, opioids, ED violence, EMTALA and more.
