Webinars
Register for our upcoming webinars or catch up on one you missed in our recording archives.

Upcoming Webinars
April 2026 CHI Risk Manager's Virtual Huddle
Optima Risk Management invites CHI Risk Managers to join us for the February 2026 networking event, the CHI Risk Managers’ Virtual Huddle.
Empowering Voices Against Sexual Abuse and Misconduct: Building a Culture of Safety
This educational program is designed to strengthen safety culture within healthcare organizations by promoting open communication, accountability, and vigilance.
Behavioral Health in the Emergency Department: Managing Risk, Complexity, and Moral Distress at the Bedside
Emergency Departments are increasingly the default setting for patients in behavioral health crisis, creating complex, high-risk situations at the bedside.
Past Webinars
A Day in the Life of an Investigation
This webinar will provide attendees with the necessary information and guidance to conduct a thorough clinical investigation.
Workplace Violence: A Risk Management Approach to Protecting the Workplace
This presentation will help attendees understand the key elements involved with establishing and maintaining a workplace violence prevention program that aligns with other organizational objectives and strategies.
The Impact of Apology and Disclosure: Staff and Patient Healing
This presentation provides an overview of the Communication and Optimal Resolution (CANDOR) program implemented at Community Memorial Healthcare.
Medical Record Documentation: The Good. The Bad. The Ugly.
This seminar reviewed best practices for medical record creation including a discussion of documentation regarding the “difficult patient,” chain-of-command issues, and disclosures.
Fall Prevention Pitfalls During Staffing Variability: Strategies for Acute and Skilled Care
This webinar discussed recent trends in both acute and skilled care staffing and how staffing shortages or variability can impact patient outcomes, including falls and other adverse events.
10 Ways to Make Your OB Unit a “Suit Free” Zone: A Checklist for Perinatal Risk Professionals
This presentation addresses strategies for reducing the chance for adverse outcomes on your perinatal unit.
Cybersecurity Risks and Resiliency in Healthcare
The ever-changing landscape of cyber threats demands our constant vigilance. Cybersecurity attacks on our healthcare systems are both threats to our national security and to patient safety.

