Webinars
Register for our upcoming webinars or catch up on one you missed in our recording archives.
Upcoming Webinars
Creating a Culture of Safety in the Operating Room
Operating Room managers, patient safety leaders, and clinical department heads struggle to move toward a culture of safety. This session will describe the four key ingredients needed to reach this goal: mutual respect, teamwork, human factors engineering, and just culture.
June 2025 CHI Risk Managers’ Virtual Huddle
Optima Risk Management invites CHI Risk Managers to join us for the June 2025 networking event, the CHI Risk Managers’ Virtual Huddle.
Past Webinars
The Impact of Apology and Disclosure: Staff and Patient Healing
This presentation provides an overview of the Communication and Optimal Resolution (CANDOR) program implemented at Community Memorial Healthcare.
Medical Record Documentation: The Good. The Bad. The Ugly.
This seminar reviewed best practices for medical record creation including a discussion of documentation regarding the “difficult patient,” chain-of-command issues, and disclosures.
Fall Prevention Pitfalls During Staffing Variability: Strategies for Acute and Skilled Care
This webinar discussed recent trends in both acute and skilled care staffing and how staffing shortages or variability can impact patient outcomes, including falls and other adverse events.
10 Ways to Make Your OB Unit a “Suit Free” Zone: A Checklist for Perinatal Risk Professionals
This presentation addresses strategies for reducing the chance for adverse outcomes on your perinatal unit.
Cybersecurity Risks and Resiliency in Healthcare
The ever-changing landscape of cyber threats demands our constant vigilance. Cybersecurity attacks on our healthcare systems are both threats to our national security and to patient safety.
When Words and Actions Matter Most: The Case for CANDOR
A Radical Proposal: Transforming Patient and Family Engagement - February 2024
