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Webinars

Register for our upcoming webinars or catch up on one you missed in our recording archives.

View 2026 Education Calendar

Upcoming Webinars

9
Apr 2026

April 2026 CHI Risk Manager's Virtual Huddle

Optima Risk Management invites CHI Risk Managers to join us for the February 2026 networking event, the CHI Risk Managers’ Virtual Huddle.

23
Apr 2026

Empowering Voices Against Sexual Abuse and Misconduct: Building a Culture of Safety

This educational program is designed to strengthen safety culture within healthcare organizations by promoting open communication, accountability, and vigilance.

28
May 2026

Behavioral Health in the Emergency Department: Managing Risk, Complexity, and Moral Distress at the Bedside

Emergency Departments are increasingly the default setting for patients in behavioral health crisis, creating complex, high-risk situations at the bedside.

Past Webinars

1 hour
Nov 21, 2024

A Day in the Life of an Investigation

This webinar will provide attendees with the necessary information and guidance to conduct a thorough clinical investigation.

1 hour
Oct 17, 2024

Workplace Violence: A Risk Management Approach to Protecting the Workplace

This presentation will help attendees understand the key elements involved with establishing and maintaining a workplace violence prevention program that aligns with other organizational objectives and strategies.

1 hr
Aug 23, 2024

The Impact of Apology and Disclosure: Staff and Patient Healing

This presentation provides an overview of the Communication and Optimal Resolution (CANDOR) program implemented at Community Memorial Healthcare.

1 hour
Jul 18, 2024

Medical Record Documentation: The Good. The Bad. The Ugly.

This seminar reviewed best practices for medical record creation including a discussion of documentation regarding the “difficult patient,” chain-of-command issues, and disclosures.

1 hour
Jun 13, 2024

Fall Prevention Pitfalls During Staffing Variability: Strategies for Acute and Skilled Care

This webinar discussed recent trends in both acute and skilled care staffing and how staffing shortages or variability can impact patient outcomes, including falls and other adverse events.

1 hour
May 16, 2024

10 Ways to Make Your OB Unit a “Suit Free” Zone: A Checklist for Perinatal Risk Professionals

This presentation addresses strategies for reducing the chance for adverse outcomes on your perinatal unit.

1 hour
Apr 21, 2024

Cybersecurity Risks and Resiliency in Healthcare

The ever-changing landscape of cyber threats demands our constant vigilance. Cybersecurity attacks on our healthcare systems are both threats to our national security and to patient safety.

1 hour
Mar 26, 2024

When Words and Actions Matter Most: The Case for CANDOR